Equip executives with mindsets, mental models and tools to help organizations successfully navigate discontinuities through a forecast-informed approach. Discuss embedding foresight throughout decision making, planning and innovation to enhance resilience, agility and positive impact creation.

Learn best practices for bringing future concepts to life through compelling narrative and visual sense-making. Package foresight findings creatively across print, digital and presentation mediums to build understanding, alignment and commitment to shape preferred possible futures.

In this fast-paced, team-based workshop, develop end-to-end foresight capabilities through a client project. Experience various tools and techniques for environmental scanning, uncertainty mapping, scenario crafting and roadmapping to build foresight muscle memory for application on real strategic challenges.

In this rapid ideation experience, envision how emerging technologies could remake categories through our daily lives. Sketch product concepts and develop proof-of-concept prototypes that address needs in speculative future worlds identified through scenarizing and trend analysis earlier in the course.

Predicting disruption is challenging yet crucial for resilience. Explore frameworks for identifying potential wildcards, examining preparedness across plausible futures and developing early warnings systems. Merge macro

Data is everywhere but making sense of weak signals requires tools and practice. This course teaches analytic techniques like horizon scanning, text mining and semi-structured interviews to systematically uncover emerging trends. Gain skills in gathering, analyzing and visualizing insights to identify innovation opportunities.

This workshop focuses on constructing compelling future scenarios to help organizations explore disruption, inform strategic planning and spark discussion. Learn frameworks for identifying drivers of change, mapping uncertainties and crafting scenario narratives and implications.

Through practicing with conversational prototyping tools like Anthropic PBC and Botkit, this hands-on course teaches rapid iteration techniques for developing and testing conversational skills, intents and dialog flow structures. Prototypes are developed, tested and iteratively improved through collaborative UX exercises.

This workshop introduces design thinking frameworks and pattern libraries for developing contextual AI assistants that enhance human capabilities and support autonomous decision making in regulated domains. Discuss ethical considerations, contextual requirements and techniques for maintaining appropriate levels of autonomy versus assist.

Focusing on transparency, this hands-on course teaches visual and interaction design patterns that helps non-technical stakeholders understand how ML models work. Learn interface solutions and evaluation methods for exposing crucial model parameters, regional predictions, edge cases and intuitive "why" explanations.

Through case studies and practical exercises, this seminar explores interface design patterns that makes complex machine learning models interpretable and interactive for general users. Discuss techniques for visually representing recommendations, inferences, uncertainties, and model insights to facilitate trust and adoption.

Intent mapping is crucial for conversational AI but challenging at scale. This course teaches modern techniques for intent classification using language understanding. Apply design patterns for segmenting intents, custom entity extraction and response templates. Leave with tools and best practices for mapping conversational flows.

Progressive disclosure is key to maintaining transparency in AI product experiences. This workshop introduces design patterns that gradually reveal an agent's capabilities to build understanding and trust at a user's pace. Develop strategies for progressive onboarding, capability notifications and limiting functions.

Gain hands-on experience building conversational AI solutions using modern toolkits. Projects include designing dialog flows, integrating with back-end services and testing interactions. Discussions cover capturing natural language, deploying applications at scale and oversight of AI assistants in support use cases.

Emerging technologies often outpace regulation. This course provides frameworks grounded in privacy, fairness and human welfare to proactively address ethical considerations in AI product development. Practical exercises and scenarios prepare participants to handle evolving challenges through an ethical design mindset.

Explainability is key for gaining trust in AI. This seminar covers strategies and design patterns for introducing transparency into machine learning models. Take away toolkits and best practices for interpreting, validating and communicating model logic to stakeholders, regulators and users.

Learn how AI is transforming the PM role and shaping new product categories. Discuss integrating AI ethically and advancing customer value through augmentation rather than automation. Develop AI-specific requirements, benchmark metrics and guide AI-powered product launches through this market contextualization.

This workshop provides tools and frameworks to systematically evaluate AI technologies and plot a strategic roadmap for your product. Discuss leading-edge AI, assess capabilities, gain insights on applications through hands-on demos and develop an impactful yet achievable AI vision.

Explore challenges and opportunities as AI becomes core to product experiences. Learn frameworks for designing intuitive, transparent and trusted AI products through a human-centered lens. Walk away with strategies and case studies for successfully integrating AI while prioritizing user needs.

This workshop guides participants through the end-to-end process of using human centered design to address social and environmental issues. Hands-on projects emphasize empathy, ideation, prototyping and testing solutions with affected communities through a charity platform.

Interactive session for product designers to launch UX projects in front of peers, receive feedback from a panel, connect with companies and show passion for the field. Public speaking practice combined with networking and career guidance.

For two months, multi-disciplinary student teams work with clients and stakeholders to address real-world issues through service design processes. Experience co-creative facilitation methods, holistic mapping, rapid experimentation and soft systems thinking to develop impactful solutions.

Learn efficient yet insightful prototyping workflows to translate user insights into digital experiences faster. Practice paper, interactive click-through, and higher-fidelity prototyping in this hands-on studio course focused on iteration, usability testing and design validation.

Services are experiences, not products. This course teaches how to observe, map and prototype the key moments that matter across intangible customer journeys. Using ethnographic techniques and scenario-based design, develop service blueprints and test hypothetical enhancements through roleplays.

Learn how to apply design thinking, research, and facilitation tools to address complex social and organizational problems. Frame issues empathetically, involve diverse stakeholders, and test innovative, multidisciplinary solutions through low-fi prototypes in this hands-on workshop.

Through challenges applying taught frameworks, this intensive equips professionals guiding smoothed transitions. Ongoing expert support bolsters capacity for respecting varied realities.

An immersive, project-based course covering foundational and advanced user research skills. Over two weeks, form a hypothetical product strategy through iterative qualitative and quantitative studies, analysis, and presentation. Practice all phases of unbiased, empathetic human-centered discovery.

Through case studies and activities, discover best practices for including diverse and vulnerable populations in user research. Discuss considerations for consent, compensation and sensitive data handling. Learn inclusive recruiting, moderating and analysis techniques to capture the full range of user needs. Leave with an inclusive research plan.

This seminar provides frameworks and tools to transform rich qualitative findings into actionable insights for product development. Learn techniques for theme extraction, prioritization and metric design to quantify cultural trends, sentiment and experiences. Practice developing statements, surveys and reports to inform strategic roadmaps.

This interactive workshop explores best practices for user research specific to AI-powered products. Learn techniques for enhancing transparency, trust and addressing unique user needs in AI. Understand implications of the unpredictable nature of AI and identify strategies for diverse user personas.

Through demonstrations and hands-on activities, this session explores opportunities for AI to enhance user research. Discover current tools and techniques using AI at each research stage. Discuss integrating AI to streamline workflows while addressing limitations. Learn how AI can generate insights while maintaining rigorous research standards.

This workshop teaches practical applications of analytics and machine learning to extract insights from user behavior data. Discuss capturing qualitative and quantitative data via product telemetry, web analytics or contextual inquiries. Learn preprocessing, analysis and visualization techniques to generate research findings at scale.

Focusing on behaviors like exercise, learning, saving habits are hard to form but easy to lose. This workshop teaches low-effort habit formation strategies from behavioral science. Build habits seamlessly into customers, students or employees daily routines for sustained impact.

Learn how cognitive biases unconsciously distort decision-making and compromise objectives. This seminar identifies the most common biases, provides debiasing strategies, and gives practical techniques to structure the decision process. Leave equipped to make more informed, impactful choices.

This interactive course explores how to leverage cognitive biases and choice architecture for positive social impact. Through case studies and exercises, discover how subtle "nudges" can help address issues like public health, sustainability, and financial well-being. Walk away with ideas you can implement.

This hands-on workshop shows you proven methods for initiating and sustaining changes using small wins, commitment devices, and other behavioral science tools. Leave with concrete plans to drive adoption of new priorities and initiatives.

This course explores theoretical frameworks and practical strategies for motivating employees using cognitive bias and behavioral science concepts. You'll learn how to identify sources of motivation, gain buy-in for initiatives, and remove barriers through bias-informed design thinking.

An interactive workshop exploring the application of cognitive biases in UX design and marketing. Combines theoretical knowledge with practical exercises and case studies. Covers ethical considerations and evaluation techniques.

Cover bias identification, mitigation strategies, positive applications, and ethical considerations in software development contexts. Combine theoretical knowledge with practical exercises and case studies to explore cognitive biases.

Interactive workshop exploring cognitive biases in behavior change and donation contexts Emphasizes case studies and practical applications in various social impact areas Focuses on leveraging biases for positive behavioral change (e.g., overcoming addictions, promoting environmental conservation) and effective giving (e.g., monetary donations, volunteering, corporate sponsorships)